ABOUT
GroupEtiq provides consulting services on International Business & Diplomatic Protocol and Etiquette to business owners, company executives, government officials, team leaders, administrative assistants and other professionals. In today's globally connected world it is important to improve communication skills by enhancing Cross Cultural Intelligence, personal branding that helps to succeed in professional careers. Today employees and business owners from all over the world travel abroad in search for better business opportunities. Success relies on the quality of communication and the ability to build long lasting business relationships. Our mission is to empower professionals with the best skills to succeed in a diverse business environment.
OUR PROGRAMS
We decode the secrets of traditional internationally accepted codes of conduct and modern courtesies that empower our clients and help them maximise business outcomes, strengthen partnerships, facilitate decision-making at all levels, improve organisational culture and maintaining overall brand in a multinational globalised world of today.
Our clients learn the modern techniques and gain refined habits that help improve personal branding and company's image they represent. Understanding of cross cultural IQ enables our clients to establish trustworthy relationships worldwide as well create a safe working environment that benefits from diversity and inclusion.
Your education & expertise, combined with our International Protocol training will open new borders providing new business opportunities and quality connections.
Our clients learn the modern techniques and gain refined habits that help improve personal branding and company's image they represent. Understanding of cross cultural IQ enables our clients to establish trustworthy relationships worldwide as well create a safe working environment that benefits from diversity and inclusion.
Your education & expertise, combined with our International Protocol training will open new borders providing new business opportunities and quality connections.
During this session we share internationally accepted verbal and non-verbal communication standards of diplomatic protocol and business etiquette for managing diverse teams; negotiating with local and foreign business partners; conducting meetings; networking; attending events; job interviews; public speaking.
Greetings. Introductions. Ranking and forms of address. Ways of showing respect. Meetings and negotiations. Hosting protocol. Greeting high ranking individuals. Non-verbal communication and signs of respect. Cross-cultural differences in international negotiations.
One’s professional status can be easily detected by observing such details as: manners, gestures, body language, communication style. This training program is for individuals who seek to expand their business network; raise their professional status and authority; improve the efficiency of business and social communications.
Greetings. Introductions. Ranking and forms of address. Ways of showing respect. Meetings and negotiations. Hosting protocol. Greeting high ranking individuals. Non-verbal communication and signs of respect. Cross-cultural differences in international negotiations.
One’s professional status can be easily detected by observing such details as: manners, gestures, body language, communication style. This training program is for individuals who seek to expand their business network; raise their professional status and authority; improve the efficiency of business and social communications.
Email and messengers remains the primary communication means for professionals around the world. We share the secrets of effective communication, the rues of writing emails and official letters as well how to setup online and offline meetings. Tone of email, forms of address, structure, requisites, time management. Netiquette. Telephone etiquette.
Appearance is a way to tell the world who we are without saying a word. Personal image is a manifestation of one’s level of business culture and helps quickly detect the following: can the person be trusted, the level of authority and respectability, backgorund, character. Standard requirements have been developed in the international practice of business communication over the years to help establish trust.
During this session we will share how to develop a unique power image, effectively manage your wardrobe. This will equip you with confidence in any business situation: meetings, events, public speaking, traveling.
This session is for executives, team leaders, negotiations managers who wish to raise their professional status, and effectively communicate in business and social environments.
Key topics:
1. Key principles for selecting business attire - Style. Methods of creating a power image. Choosing a business suit. Status symbols. Combining accessories. The rules of wearing jewelry. Meaning of colours.
2. The effect of hairstyle, make up, hands, manicure, perfume on professional image. - Basic rules and recommendations for business professionals.
3. How to dress according to different types of dress code - Business Best; Business Traditional; Business Casual; Casual Friday; Black Tie; White Tie.
4. Elegance in business outfits - Clothing etiquette for day to day wear, travel, social gathering. Navigating fashion trends.
5. How to choose the correct attire for official events. Decoding dress code requirements in official invitations.
6. How to choose the outfits based on: age, body type, weather, venue;
7. Taboos and cultural sensitivities.
During this session we will share how to develop a unique power image, effectively manage your wardrobe. This will equip you with confidence in any business situation: meetings, events, public speaking, traveling.
This session is for executives, team leaders, negotiations managers who wish to raise their professional status, and effectively communicate in business and social environments.
Key topics:
1. Key principles for selecting business attire - Style. Methods of creating a power image. Choosing a business suit. Status symbols. Combining accessories. The rules of wearing jewelry. Meaning of colours.
2. The effect of hairstyle, make up, hands, manicure, perfume on professional image. - Basic rules and recommendations for business professionals.
3. How to dress according to different types of dress code - Business Best; Business Traditional; Business Casual; Casual Friday; Black Tie; White Tie.
4. Elegance in business outfits - Clothing etiquette for day to day wear, travel, social gathering. Navigating fashion trends.
5. How to choose the correct attire for official events. Decoding dress code requirements in official invitations.
6. How to choose the outfits based on: age, body type, weather, venue;
7. Taboos and cultural sensitivities.
During this session we will share how to confidently "dine like a diplomat"; the fundamental differences between European and American dining etiquette, cross-cultural differences and taboos.
This training is for professionals who seek to expand their communication capabilities and business network, raise their personal status, improve the efficiency of business and customer relationships.
Key topics:
- invitations, cross-cultural aspects
- table seating arrangements
- your responsibilities as a host and guest
- body language
- taboo topics
- European dining etiquette
- how to eat complex meals
- glassware
- how to use cutlery
- how to use the napkin
- high tea etiquette
- Asian dining etiquette.
This training is for professionals who seek to expand their communication capabilities and business network, raise their personal status, improve the efficiency of business and customer relationships.
Key topics:
- invitations, cross-cultural aspects
- table seating arrangements
- your responsibilities as a host and guest
- body language
- taboo topics
- European dining etiquette
- how to eat complex meals
- glassware
- how to use cutlery
- how to use the napkin
- high tea etiquette
- Asian dining etiquette.
OUTCOMES
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Enhance your cross-cultural intelligence and communication skills to succeed in a global business world.
Build your unique personal image for a long lasting impression and increase your self confidence.
Gain high status manners to master networking events and communication in any business and social environment.
WHO FOR
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Who wish to to expand their communication capabilities and business network by demonstrating outstanding communication skills, improve the efficiency of business and personal relationships locally and worldwide.
Business owners
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Professionals who seek to enhance their personal reputation and authority, raise their professional status, improve the efficiency of team collaboration, communication and customer relationships.
Team leaders
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Professionals who represent their own companies or personal brand and wish to create an outstanding impression during public speaking for multinational audiences locally and worldwide.
Public Speakers
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Public servants and hight ranking officials who wish to improve the efficiency of business relationships by learning diplomatic and business protocol, as well business etiquette.
Government officials
OUR TRAINER
- Veronika LapushnianuFounder & International Protocol TrainerVeronika graduated from the esteemed world leading school - EUROPROTOCOL based in the UK, holds a certificate in International Protocol from Moscow State Institute of International Relations; Stylist & Image-Maker diploma, a bachelor's degree in Public Administration from Peoples' Friendship University of Russia.
With over 15 years of work experience in multinational organisations across different countries her passion is to enable business professionals with cross cultural intelligence, personal diplomacy, verbal and nonverbal communication standards in order to effectively manage international teams, promote diversity and build trustworthy partnerships globally.
Testimonials
Veronika have created a course that is usually only accessible to diplomats or consultants from the Big 4 firms and made it readily accessible to anyone who calls themselves a professional and a global citizen. The intro to International Protocols was great, allowing me access to material that broaden my knowledge and perspectives. The Cross Cultural Communication was my favourite - it not only allowed me to laugh at myself for things that I have been doing wrong without realising it, but also equipped me with the right language - verbal and non-verbal - necessary to conduct myself well, and to quickly build rapport with others. This is particularly useful for those professionals who deal with clients from all works of life, demographics or cultural background; which is everywhere these days. Thank you to Veronika for turning on the lights, and for being a fantastic instructor/trainer.
GroupEtiq Protocol Training was an essential program in our ongoing learning. They provided us with the necessary skills and knowledge to navigate a variety of situations, ranging from the social to the formal. Offering insights into cultural customs, official etiquette, and protocols across various countries and international settings. Course Curriculum Review:
• Comprehensive & Informative: The program delves into the intricacies of cross-cultural communication, diplomatic protocols, formal dining etiquette, and appropriate behaviour in various official settings. We gained a deep understanding of the customs and traditions of different nations, enabling us to engage in international settings effectively.
• Practical Application: We developed hands-on skills that can be directly implemented in real-world scenarios. Through interactive sessions, role plays, and case studies, we were given opportunities to practice, refine our abilities, and build confidence in order to handle formal events, meetings, and diplomatic engagements.
• Experienced Instructor: Veronika from GroupEtiq Training shared valuable insights, personal anecdotes, and best practices. This enriched the learning experience of our group dramatically. She is a seasoned professional who deeply understands her work and made the process of learning enjoyable.
• Cultural Sensitivity: In my work, cultural sensitivity is crucial when engaging with individuals from different backgrounds. GroupEtiq has helped to educated us, so that we can avoid cultural incidents, and navigate interactions respectfully and tactfully.
• Networking Opportunities: GroupEtiq attracted professionals across diverse backgrounds, including CEOs, CIOs, Business Managers, and Social Leaders, you never know who you could meet!
• Continuous Learning: GroupEtiq highlights that protocols can vary over time and that continual education, in understanding cultural norms, traditions, and values, is essential for fostering effective communication and relationship-building. We were provided links to resources so we can keep up to date with changes and effectively navigate the evolving landscape. Veronkia also provided her contact details, allowing us the opportunity to reach out and ask follow up questions, if necessary. Overall,
GroupEtiq Training is an excellent program that equipped me with the necessary skills and knowledge to navigate almost any environment with confidence, ease & finesse. I would highly recommend this training for anyone who is looking to do business internationally, and by sensitive to the ever-changing multicultural domestic landscape.
• Comprehensive & Informative: The program delves into the intricacies of cross-cultural communication, diplomatic protocols, formal dining etiquette, and appropriate behaviour in various official settings. We gained a deep understanding of the customs and traditions of different nations, enabling us to engage in international settings effectively.
• Practical Application: We developed hands-on skills that can be directly implemented in real-world scenarios. Through interactive sessions, role plays, and case studies, we were given opportunities to practice, refine our abilities, and build confidence in order to handle formal events, meetings, and diplomatic engagements.
• Experienced Instructor: Veronika from GroupEtiq Training shared valuable insights, personal anecdotes, and best practices. This enriched the learning experience of our group dramatically. She is a seasoned professional who deeply understands her work and made the process of learning enjoyable.
• Cultural Sensitivity: In my work, cultural sensitivity is crucial when engaging with individuals from different backgrounds. GroupEtiq has helped to educated us, so that we can avoid cultural incidents, and navigate interactions respectfully and tactfully.
• Networking Opportunities: GroupEtiq attracted professionals across diverse backgrounds, including CEOs, CIOs, Business Managers, and Social Leaders, you never know who you could meet!
• Continuous Learning: GroupEtiq highlights that protocols can vary over time and that continual education, in understanding cultural norms, traditions, and values, is essential for fostering effective communication and relationship-building. We were provided links to resources so we can keep up to date with changes and effectively navigate the evolving landscape. Veronkia also provided her contact details, allowing us the opportunity to reach out and ask follow up questions, if necessary. Overall,
GroupEtiq Training is an excellent program that equipped me with the necessary skills and knowledge to navigate almost any environment with confidence, ease & finesse. I would highly recommend this training for anyone who is looking to do business internationally, and by sensitive to the ever-changing multicultural domestic landscape.
I highly respect and suggest Veronika as a top Protocol teacher. She is clear and concise on the understanding and meanings for business etiquette.
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